Intro
Welcome to Technology Support Services
Our team is comprised of the Help Desk and Networking teams that support faculty, staff, and students across campus as well as the satellite campuses in Guadalupe and Laveen.
Technology under our purview includes all phones, digital signage, computers and audio-visual technology in classrooms, general student areas, and community gathering rooms.
Get help with your SMCC issued equipment/software (e.g., computer, Microsoft Office, audiovisual, etc.).
Student Technology Support
The Student Technology Support Team will be standing by to assist students with their technology needs.
We understand taking classes online can present new challenges, and we are here to help. As students experience technical difficulties while attending online classes or doing course work, help is just a phone call away. (And, yes, they'll talk to a *real* person!)
Call SMCC's Student Technology Support team at 602-243-8175 or contact us via the college's live chat feature.
Hours of Operation:
Monday - Friday
9am - 5pm
Things the Support Team Can Help With:
- Canvas
- MEID Passwords
- Web conferencing issues (WebEx, Zoom, etc)
- Respondus LockDown Browser
- Student email accounts
- WiFi / Internet access
Things the Support Team Can Not Help With:
- Personal technical issues (IT issues NOT related to your classes)
- Tutoring. For tutoring support, please visit this page
- Technical issues you're experiencing with classes at a different college